Hotel Policies

Hotel Policies

Check-in

14:00 – 18:00 hours (for a later check-in please contact us and we will be happy to organize a smooth and easy late check-in for you)

Check-out

Till 11:30 hours (for later check-out charges will apply, please contact the reception for any assistance)

Breakfast

Our delicious breakfast costs € 10,- per person and is served directly to your room. Please let us know, at what time would you like to receive it and if there you have any special wishes. There is a variety of types of breakfast to choose from: Continental traditional breakfast, vegetarian breakfast, kids breakfast, and kosher breakfast.

Cancellation / Prepayment

If cancelled up to 2 days before the date of arrival, no cancellation fee is applied. If cancelled later, 100 percent of the first night will be charged. In case of a no-show, the total price of the reservation will be charged. (*Doesn’t apply for non-refundable reservations.)

Children and extra beds

One child under 3 years is charged € 5,- per person per night if using as child’s cot/crib.
Up to two children from 4 to 12 years are charged € 15,- per night for extra beds.
Up to two older children or adults are charged € 20,- per night for extra beds.
The extra beds have to be paid separately.

Smoking

All rooms and suites are non-smoking rooms.

Accepted debit/credit cards

Maestro, Visa, MasterCard, American Express, Diners Club.
The hotel reserves the right to pre-authorize credit cards prior to arrival.
For the payment with credit card a surcharge of € 3.60 applies.

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